Frequently Asked Questions

You can book a session by contacting us through our email or instagram. We will discuss your requirements and schedule a convenient date and time.

We require a 50% pre-payment to secure a specific date and time for your photography session. This pre-payment helps ensure that we can reserve our resources and commit to your appointment. You can make the pre-payment through bank transfer or Zelle, making it a convenient and secure way to confirm your booking.

We offer a second time slot free of charge to ensure both your comfort and our commitment to capturing your photos. This way, we can work together to find a suitable alternative date and time for the session, making the process as convenient as possible for everyone involved.

Yes, you can change or cancel your order, but please be aware of our policy regarding cancellations and modifications.

• Orders can be canceled up to 7 days in advance of your scheduled photography session. However, a non-refundable 10% from package price booking fee will be retained to cover administrative costs.

• Within the 7-day timeframe leading up to your session, a 50% deposit will be held to secure the date and time. If you decide to cancel during this period, the deposit will not be refunded. However, we encourage you to consider second slot provided for your convenience free of charge.

We understand that unforeseen circumstances can arise, and we aim to provide flexibility while ensuring fairness to both parties. If you need to discuss changes or cancellations, please contact us, and we will do our best to assist you within the framework of our cancellation policy.

We recommend sending us a few of your outfit ideas in advance. This allows us to better prepare and, if needed, enhance your look with accessories. When deciding what to bring with you to the photoshoot, keep in mind that it depends on your specific concept and the goal of the session. 

If inclement weather affects our scheduled photography session, we have a solution in place. We offer a second time slot free of charge to ensure both your comfort and our commitment to capturing your photos. This way, we can work together to find a suitable alternative date and time for the session, making the process as convenient as possible for everyone involved.

It’s completely normal to feel a bit anxious when there are people around during a photoshoot. We understand this and have experience working in various environments. We usually work as a team and are skilled at isolating the subject from the crowd, ensuring you have a comfortable and focused experience. Our goal is to make you feel at ease, so don’t hesitate to communicate your concerns, and we’ll do our best to create a calm and enjoyable photography session.

Certainly, you can bring a friend or companion to the photo session. We welcome the company and understand that having someone close can make the experience more comfortable and enjoyable. Just let us know in advance so that we can make the necessary preparations and accommodate all participants in terms of preparation and organization.